Digital for UAE clinics and healthcare providers.
Clinic & Healthcare Software UAE
We build websites, online booking, patient messaging and the automation behind them for clinics and healthcare providers across the UAE, connected to the practice management system you already use. Patients book and confirm in Arabic or English, your front desk spends less time on the phone, and patient data stays in the UAE. Every clinic project is quoted after a short discovery call, with a written scope, price and timeline.
Booking & Patient Messaging
Online and WhatsApp booking in Arabic and English, with real slots from your practice management system and confirmations sent automatically.
Reminders with one-tap confirm, cancel or reschedule, and waiting lists that offer cancelled slots to the next patient.
Fewer missed appointments, fewer calls to reception.
Pre-Visit Forms & Insurance
Digital forms and consent before the visit, Emirates ID and insurance details collected in advance, and cover checked when the booking is made, not at the desk.
Prior authorisation requests start from the doctor’s order and are tracked until the payer responds, with your coordinator and clinician signing off.
Shorter queues at the desk, cleaner claims.
Health Data & Integrations
We connect to your certified EMR or practice management system, which handles NABIDH, Malaffi or Riayati, so there is never a second patient database outside it.
Patient data, backups and AI model calls stay in a UAE region, as the UAE health data law expects, with role-based access, audit logs and retention you control.
Automation that leaves clinical decisions to your clinicians.
Follow-Up & Reporting
Care instructions, recall reminders and feedback requests go out automatically, while results, diagnoses and any change to treatment always come from your clinicians.
Dashboards for bookings, no-shows, claim rejections and recalls show where the clinic loses time and revenue.
Planning booking or patient messaging for your clinic? Let's talk.
Cost and timeline
Clinic systems depend on your practice management system, specialties and payers, so we quote after a short discovery call. You get a written scope, price and timeline before anything starts.
Patient data, backups and AI model calls stay in a UAE region on every project. Automating a UAE clinic →
At a glance
OXEDGE builds clinic websites, online and WhatsApp booking, patient messaging and the automation behind them for UAE clinics, connected to your EMR, with patient data kept in the UAE. A bilingual brochure website costs AED 8,000–20,000, and a starter WhatsApp AI agent AED 4,999 to set up plus AED 999 a month; booking integrations are quoted after a short discovery call.
Related guides: Automating a UAE clinic · AI receptionist for clinics · Dubai clinic websites study · Patient question pages
Prices checked on 31 October 2026.
- Clinic website
- AED 8,000–20,000 · 3–6 weeks
- WhatsApp AI agent
- AED 4,999 setup + AED 999/month
- Meta fee
- USD 0.0157 (about AED 0.06) per WhatsApp reply to a UAE number
- Health data
- Kept in the UAE (Federal Law No. 2 of 2019)
- Languages
- English and Arabic, with proper right-to-left layouts
- You own
- Domain, accounts, code and data, registered in your name
- Payment terms
- Milestones of 40%, 40% and 20%
FAQ
Where is patient data stored?
In a UAE region for every component, including backups and AI model calls, as the UAE health data law expects. If a tool cannot name the region its data lives in, we do not use it.
Do you connect to NABIDH, Malaffi or Riayati?
Through your certified EMR or practice management system, which handles that exchange, never through a separate patient database outside it.
Can patients book and confirm on WhatsApp?
Yes, in Arabic or English, with real slots from your system and one-tap confirm, cancel or reschedule. Reminders follow Meta’s template rules.
Does the automation make clinical decisions?
No. Anything clinical, urgent or upset goes to a person, and results, diagnoses and any change to treatment always come from your clinicians.
How long are records kept?
Retention you control, aligned to the 25-year rule in the UAE health data law, with full export at any time.
Related insights
Guide
October 1, 2026
What a Dubai, Abu Dhabi or northern emirates clinic can safely automate, from WhatsApp bookings and reminders to prior authorisation and claims, what the health data law requires of the software, and what must stay human.
Guide
October 14, 2026
Where UAE leads leak between forms, WhatsApp, calls and DMs, and how to close it: one CRM record per +971 number with source, UTMs and ad click IDs, owners, webhooks, the October 2026 WhatsApp fees and PDPL.
Article
October 7, 2026
Three data protection regimes, executive regulations still pending, and a set of product defaults that satisfy all of them. The practical version of the UAE personal data law for people who ship software.
Related insights
Guides from our Insights section.