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Agents, chatbots and smart workflows
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Websites & EcommerceWeb design, online stores and conversion SEO & Paid AdsRankings, Google Ads and AI answers AI & AutomationAgents, assistants and automation that pay back CRM & ERPCRM, ERP and everyday business systems Apps & SoftwareMobile apps, MVPs and custom builds Branding & DesignLogos, identity and company profiles Security & CloudPDPL, protection, hosting and delivery All insightsAn assistant on your clinic's own number. It reads the insurance card, offers real slots from your calendar and sends the reminders that cut no-shows.
of appointments attended when patients get text reminders, against 67.8% with none.
Cochrane review CD007458of UAE residents asked a business about a product on WhatsApp within a year.
Zbooni 2024 MENA cCommerce Report (YouGov)of UAE residents want every business to offer customer support on WhatsApp.
Zbooni 2024 MENA cCommerce Report (YouGov)Texts did about as well as phone calls and cost 55 to 65 per cent less per attended visit in the two trials that measured it.
Estimate only. It applies the 34% relative drop in missed visits seen with text reminders in Cochrane review CD007458 (32.2% to 21.4%). Your clinic's result will differ.
Checks the payer and plan against your network list and flags pre-approval before the slot is taken.
Evening-before reminder, one-tap confirm or reschedule, and a follow-up after the visit.
Gulf Arabic, English, Hindi and Urdu. It replies in the language the patient wrote in.
A slot freed at 8 pm goes to the waiting list before the clinic opens.
Messages your usual number, sends a card photo, picks a time from real slots and gets the booking card, the reminder and the follow-up.
Sees every chat, booking and insurance check live. Takes over any conversation with one click, and the bot steps back.
Sees today's list: confirmed, arrived, late. Marks a visit done and the follow-up goes out on its own.
| Time | Patient | Doctor | Insurance | Status |
|---|---|---|---|---|
| 2:30 | Mariam K. | Dr. Sara | Daman | Done |
| 3:00 | Ahmed R. | Dr. Omar | Thiqa | Done |
| 4:15 | Fatima A. | Dr. Sara | Daman | Arrived |
| 4:45 | Rahul M. | Dr. Omar | Cash | Confirmed |
| 5:15 | Noor S. | Dr. Sara | NAS | Late |
| 5:45 | Open slot | Dr. Omar | — | Offered to waitlist |
| Date | Service | Status |
|---|---|---|
| 17 Oct | Filling | Arrived |
| 12 Mar | Check-up | Done |
| 4 Sep | Cleaning | Done |
| Patient | Payer | Plan | Result | Time |
|---|---|---|---|---|
| Fatima A. | Daman | Enhanced | In network | 7:59 |
| Priya S. | NAS | Gold | In network | 8:21 |
| Khalid M. | NAS | Silver | Pre-approval needed | 8:40 |
| Ahmed R. | Thiqa | — | In network | 9:05 |
| Rekha D. | Nextcare | Basic | Out of network | 9:12 |
Demo clinic and demo data.
Patients write in Arabic, English, Hindi or Urdu, send card photos and voice notes. Replies and reminders go back as approved WhatsApp templates from your own number.
The same assistant answers on your website chat and Instagram DMs, so every enquiry lands in one inbox.
The centre of the system. It understands the message, checks the rules you set, finds a real slot, and hands anything medical or unusual to a person.
Reads free slots per doctor and writes bookings, moves and cancellations back, so your existing system stays the source of truth.
Your accepted payers and plans, with which services need pre-approval. The bot matches each card photo against it before offering a slot.
The front desk sees every conversation, booking and insurance check as it happens, and takes over any chat with one click.
Doctors and nurses see their own list. Marking a visit done sends the follow-up message automatically.
New patients flow into your CRM as contacts, and owners get weekly reports on no-shows, reply time and bookings by source.
Every set-up depends on doctors, languages and the systems we connect, so each clinic gets its own quote.
One location, up to five doctors.
Everything a busy clinic runs on.
Running several branches? Ask about a group set-up with shared waiting lists and branch routing.
We would rather tell you that than show an invented client list. Founding clinics help shape the product and get more of our time in return.
UAE cloud regions only, with a retention period you set.
Federal Decree-Law No. 2 of 2019Role-based access and an audit log. No shared front-desk logins.
NABIDH and Malaffi reached only through your certified system.
Symptoms, results and prescriptions are never answered by the bot.
DHA AI in healthcare policyNo. It takes the repetitive part: first replies, slot finding, insurance checks, reminders and reschedules. Your team handles the exceptions, takes over any chat with one click, and gets their evenings back.
Gulf Arabic, English, Hindi and Urdu out of the box, including mixed Arabic-English messages. It replies in the language the patient used. Other languages can be added per clinic.
Yes. The system runs in UAE cloud regions, you set the retention period, every access is logged, and we never keep a separate patient database outside your EMR. That follows Federal Decree-Law No. 2 of 2019 on health data and the UAE Personal Data Protection Law.
If your practice-management or EMR system has an API, the bot reads real availability from it and writes bookings back. If not, we connect a shared Google or Microsoft calendar and your team keeps working as before.
Reminders go out as approved WhatsApp utility templates from your own number. Meta charges per template message, utility messages cost less than marketing ones, and the dashboard shows the running cost. Marketing messages such as check-up offers go only to patients who opted in.
Every clinic is scoped on the number of doctors, languages and systems to connect, so we quote per clinic. A first clinic usually goes live within weeks: we map services and doctors, connect the calendar, test in Arabic and English, then switch the number over.
Bookings, reminders, insurance approvals and follow-up, with the health data rules.
Why bots fail on dialect, Arabizi and voice notes, and how to fix it.
Templates, costs and what a clinic needs to get approved.
Send your services, doctors and opening hours. We set up a demo in Arabic and English before you decide anything.
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